Smartag aims to provide world class after sales service. This includes on and off site training, technical support and professional consultation to support its customers.

Smartag provides capable and professional trainers to instruct the clients in the proper use and maintenance of the products, allowing the clients to realise the optimum benefits of the technology involved. With proper training, the business stakeholders and users alike will be able to reap the rewards of realising increased efficiency , and productivity, and thus, higher profit margin.

Depending on the clients’ requirements, Smartag is able to tailor its technical support to suit a desired budget, whether the client requires phone-in, email support, or even 24 by 7 standby supports. Smartag’s highly competent technical professionals will be able to ensure that the customers can concentrate fully on building the business without having to worry about breakdowns or system failure.

Apart from training and technical support, Smartag also provides professional consulting services as every RFID implementation will require a certain degree of business process reengineering. Apart from business process reengineering consulting, Smartag also provide consulting services based on RFID ranging from system study, to site survey.